TM
Tasneem M

1 reviews | Active since Jan 2015

29 Jan 2016, 15:57

Going out of their way to help

I lost my till slip for my Nespresso machine bought 2 months ago. I went to @Home in Rosebank to request a reprint of the slip. The transaction date had already been cleared from the system. Maureen undertook to physically look for the slip for that day to assist me. She was absolutely amazing. She is a lovely and helpful person. Thank you so much!

0
Replies (1)
@Home
@Home's reply29 Jan 2016, 16:26
Official
Hello Tasneemnm,

Hello Mrs Tasneem Noor Mohamed

Thank you for taking the time to send us this wonderful compliment. We have escalated this to the Field management Team as well.

We wish you many more memorable moments with @home.

Have a super weekend.

Regards

The @home Customer Care Division