BD
Benjamin D

1 reviews | Active since Jan 2017

18 Jan 2017, 19:23

Gift Registry

<p>We have chosen @Home as our gift registry for our wedding. We were then informed by our guests that they were having difficulty purchasing gifts on the online registry.</p> <p> </p> <p>We discovered that the purchase/check out page is not functioning. We emailed the help contact and did not get a response, we then called and were informed that they are aware of the issue and don't know when this issue will be resolved.</p> <p> </p> <p>I find it unacceptable that they accept a gift registry knowing they have issues and then they don't inform us of the issue when they become aware of it. </p> <p> </p> <p>Very disappointed!!! </p> <p> </p>

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Replies (1)
@Home
@Home's reply19 Jan 2017, 12:24
Official

Hello Mr. Deeb

Thank you for taking of your busy time to send us this feedback. We ar investigating this for you and will feedback the moment we have answer. We have escalated this and when the Field Team is given the feedback they will contact you directly.

Thanks

The @home Customer Care Team