GR
Grant Rees-Bevan
1 reviews | Active since Mar 2009
05 Oct 2015, 15:02
Gift Cards
Good Day. We received a few gift cards from @home for our wedding. Towards the end of last year we went into @home to check the balances and the guy who helped us gave us the balances and said that he would give us new cards as the current ones were about to expire. Low and behold I go into @home last week and the cards have expired. This is not cool as there is a substantial amount of money on these gift cards. I feel sick to my tummy and cheated. Please could someone get back to me.
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@Home's replyOfficial
05 Oct 2015, 16:20Hello Grantie,
Thank you for the feedback. We do regret the incident and will have one of the Field Managers contact you shortly to get you some resolve.
Kind Regards
The @home Customer Care Division
Thank you for the feedback. We do regret the incident and will have one of the Field Managers contact you shortly to get you some resolve.
Kind Regards
The @home Customer Care Division
Best regards,
@Home's reply05 Oct 2015, 16:20
Official
Hello Grantie,
Thank you for the feedback. We do regret the incident and will have one of the Field Managers contact you shortly to get you some resolve.
Kind Regards
The @home Customer Care Division
Thank you for the feedback. We do regret the incident and will have one of the Field Managers contact you shortly to get you some resolve.
Kind Regards
The @home Customer Care Division
Best regards,