Frustrating online ordering experience

Item: @Home
Rating: 1
Author: RHB B

<p>I ordered a table lamp that was delivered without the base. I have been waiting over three weeks for this to be resolved. Every time I call they promise to call me back and never do. Terrible customer service! </p>

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Replies (1)

@Home's replyOfficial

14 Aug 2017, 09:08

Hello Rebecca

Thank you for letting us know. We have escalated this to the on-line Team who will contact you directly. Your reference number is RM83020

Thanks

The @home Customer Care Division

@Home's reply14 Aug 2017, 09:08

Official

Hello Rebecca

Thank you for letting us know. We have escalated this to the on-line Team who will contact you directly. Your reference number is RM83020

Thanks

The @home Customer Care Division