Factory fault bed

I bought a bed at @home on the 15/06/2017, i transported the bed myself and when I got to my place, the bed had a problem. I reported the matter to the assistance manager William but he did not help me. I even sent him messages on whatsapp as evidance

I went back to the shop on Sunday 21/01/2018 and The sales (ZWELI)guy that was helping me asked why ddnt I tell him the matter and I explained to him that I told the manager.

ZWELI told me that he will arrange something which is to send out some guys to come and see the problem but they the company or store is going to charge me R700.00 of transport because I transported the bed myself in the first place.

The description of the bed is Angela bed linen natural queen X length Comfort mattress x length

Business address @home livingspace loch Logan Bloemfontein Loch Logan waterfront 113 Henry street Bloemfontein

Tel: ********** Help line: **********