Egift never received
<p>A friend of mine bought me a Egift from @home in N1 City mall on the 3rd of June 2017. I have not received the voucher number to date. I have been going back and forth to @home in clearwater mall. The lady who assisted me tried by all means possible to assist me, but all in vein as the people from Customer service claim they have sent the voucher number to my email, but nothing. Can you please resolve this.</p>
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@Home's replyOfficial
27 Jun 2017, 16:23Hello Awile
Thank you for sending in this feedback. We will investigate this and escalate it to the Field Management Team who will get in contact with you directly. Please allow us. the time to look into this and get you a suitable response in 24 hrs
Thank you
The @home Customer Care Division
Best regards,
@Home's reply27 Jun 2017, 16:23
Official
Hello Awile
Thank you for sending in this feedback. We will investigate this and escalate it to the Field Management Team who will get in contact with you directly. Please allow us. the time to look into this and get you a suitable response in 24 hrs
Thank you
The @home Customer Care Division
Best regards,