DONT BUY FURNTURE FROM @HOME FOSCHINI GROUP -NON DELIVERY / NO COMMUNCIATION

Bought a R20 000 lounge suite in May - told it would be delivered no later than 5th June. DO NOT PURCHASE ANYTHING THAT NEEDS TO BE DELIVERED FROM FOSCHINI GROUP TRADING AS @HOME - YOU WILL BE DISAPOINTED AND FRUSTRATED Today - 11TH JUNE - after numerous attempts to call Fourways Mall shop where I bought it - eventually discovered that the warehouse are unable to provide a delivery date even though it is at the warehouse - needs to do quality assurance and they have no idea how long this may take! ABSOLUTELY NO COMMUNICATION FROM THE STORE EXCEPT WHAT HAS BEEN INSTITUTED BY ME- Absolutely unacceptable that they are happy to take money upfront (a criteria for the purchase) - and then sit with the money indefinitely with no concern over their obligations as per the order contract entered into.

BE WARNED PEOPLE - DONT BUY FURNITURE HERE THAT YOU NEED TO GET DELIVERED! Impossible to get hold of anyone in authority who could perhaps have assisted. I now need to go into the store and get the debit reversed on my card - no doubt the refund will be another challenge from this unprofessional operator. BUY FROM HERE AT YOUR OWN RISK