JQ
Justine Q
1 reviews | Active since Jun 2022
24 May 2023, 10:06
Don't buy Breville products from @Home that cannot be backed up by repair service
@Home continues to stock Breville products, but is unable to provide a backup repair service. I have used their juicer/blender for a number of years but am now unable to get it repaired as there are apparently no parts for the appliance in SA.
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Replies (2)JQ
Justine Q's updateReviewer Update
24 May 2023, 10:23I have already spoken to your Claremont branch requesting assistance and they referred me to your backup service company. Both informed me that @Home only has parts and backup service for coffee machines. My product is a Breville juicer/blender combo - BJB840. The switch/control button has been giving trouble for some months and has now finally stopped working.
JQ
Justine Q's update24 May 2023, 10:23
Reviewer Update
I have already spoken to your Claremont branch requesting assistance and they referred me to your backup service company. Both informed me that @Home only has parts and backup service for coffee machines. My product is a Breville juicer/blender combo - BJB840. The switch/control button has been giving trouble for some months and has now finally stopped working.
JQ
Justine Q's updateReviewer Update
24 May 2023, 12:57Thank you for the very speedy response. Sorry that the CT team did not offer that option upfront. I will take the appliance in and look forward to getting it repaired.
JQ
Justine Q's update24 May 2023, 12:57
Reviewer Update
Thank you for the very speedy response. Sorry that the CT team did not offer that option upfront. I will take the appliance in and look forward to getting it repaired.