PD
Paulo D

1 reviews | Active since Nov 2020

25 Jan 2022, 10:56

Don't buy anything from these clowns @Home & Foschini Group.

This is the most despicable group I have ever purchased anything from. The Foschini Group. but the @ Home store in Bedford centre to be specific. They do not answer their phone at all. I purchased an item paid in full and they where suppose to deliver within 3 to 4 day. Its now 10 Day and they have not call to let me Know when they intend on delivering. So I called the Help line *** since the store does not answer there phones. The help line is even more useless they keep transferring you to various people and I tried 6 times to see if one of them could help. The best I got from the finance department was that I should ask to speak to a manager. I tried that but they just don't put you through to any manager they put you on hold and them hang up. they say there is a survey at the end of the call but non of the 6 people put he survey on for me to leave my option of the worse store I have ever dealt with. People deal with Take a Lot they deliver within 3 day as promised and zero issues. Please stay away from they idiots they all deserve to be unemployed .

0
Replies (1)
@Home
@Home's reply25 Jan 2022, 13:20
Official
Hello Paulo Dvid

Thank you for letting us know about your experience. Please allow us the opportunity to assist you with you complaint.
Could you please send us your order number so that we can address this for you.

Thanks

The Guest Experience Team