Don't make your wedding registry through @home!!!!

I created an online gift registry on the @home website with the assumption that once my wedding was over I would be able to swap items and move things around.<br> <br> First bad experience: After my wedding there was no where on the website to explain how I go about getting my gifts, who the gifts that were bought are from and how I could swap them around (I still assumed at this point I could). <br> <br> Second bad experience: I emailed the customer care centre on 3 different occasions with no response for days and eventually resorted to complaining on social media where a nice person called Mark picked it up (I have no complaints about him) however, he informed me that there is no way for me to change any of the gifts because they were presents/gifts. WHAT MAKES THIS ANY DIFFERENT? According to the CPA I have a right to exchange goods purchased for money should I wish to as long as they are in the same condition as when bought.<br> <br> In a nutshell, the website is not user friendly, there is no upfront message managing your expectations about the fact that you are bound to the gifts you choose and can't make changes AND will not be shown how to redeem the gifts with out spending hours on the phone.