BS
Ben S

1 reviews | Active since Mar 2009

16 Jan 2019, 09:22

Do not shop at @Home as you cannot get your money back

Foschini group and specifically @Home online are just plain ****. I purchased defective goods, returned them in perfect condition in original packaging plus all paper work on 29 December. I have still not seen my money. I have raised numerous complaints and still no money. They are ****! - that is about as polite as I can be.

0
Replies (3)
@Home
@Home's reply16 Jan 2019, 12:00
Official
 
Hello Ben. 
We are apologise for the experience and have escalated to the online merchants to investigate and call you directly with feedback. We have also kept your complaint as unresolved Ref RM158602

Thanks
The @home Customer Care Division

 
BS
Ben S's update21 Jan 2019, 09:36
Reviewer Update
No one has responded to me.
BS
Ben S's update21 Jan 2019, 09:36
Reviewer Update
No one has responded to me.