1 reviews | Active since Jan 2014
DO not keep up to Promises made to clients
I have purchased a bed from @home in Sandton City on the 02 April 2015 from a Thokozani Khumalo. And he has promised us delivery on the 24 April 2015(Of which has long passed). We have paid the bed and delivery costs in cash. Upon contacting them , after numerous times, delivery was promised for today 29 April 2015, of which we have received a call this morning saying delivery can only be done next week - 06 May 2015. We will now have to delay our plans to accommodate @home. <br> Every time, I contact @home at Sandton city and request to speak to the manager, I am always told he/she is busy, and that he/she will call me back, but guess what they never do call back, I have to always do the calling. Personally, I do not think that @home Sandton City, is client friendly and helpful at all. They more than eager to accept your money on purchase, but do not deliver on their promises
Dear Yagashen Padayachee
Thank you for taking the time to contact us,
I have esclated this onto our Area Manger and store to urgently assist.
Kind regards,
@home Customer care.
Dear Yagashen Padayachee
Thank you for taking the time to contact us,
I have esclated this onto our Area Manger and store to urgently assist.
Kind regards,
@home Customer care.
