1 reviews | Active since May 2016

28 May 2016, 17:04

Dissapointed

<p>I walked into @home in the grove mall. See a table i want. When i want to purchase, i am told that there is no stock. No problem,so i ask them to order one. </p> <p> </p> <p>I am told that there is only stock in midrand, i have to drive there or use delivery for R550. What is the point i might just aswell buy a more expensive one that i can get right away, but it is not in my budget.</p> <p>According to the furniture manager in the store i will just have to wait when stock arives and hope there will be one. But he can not order for me. So why are they having the piece on the floor if they dont have it or cant order it. That is misleading customers. </p> <p> </p> <p>I am very dissapinted. Why have stock on the floor if you cant sell it anyway. </p>

0
Replies (1)
@Home
@Home's reply29 May 2016, 06:16
Official

Good Day Anja,

We’re sorry to hear about this, that’s definitely not the kind of experience we aim to give our Customers! We’ve passed your details on to the manager who will be in touch with you to discuss this further so we can attend to this as a matter of urgency.

Thanks,

The @Home team

Best regards,