GM
Gladys M

1 reviews | Active since Jul 2011

07 Apr 2021, 10:47

Disappointing service

I bought a couches last year July from @home. Upon delivery, I notified them that the legs were not even - got no response. 2 months ago, one leg broke, they came and took the couches and fixed them. Last week the same leg that was fixed broke again at the same place. I called twice and every time am told they will call to come and check the couches but so far, I haven't heard from them. I'm disappointed in the quality as it's not even a year and their poor customer care!

0
Replies (1)
@Home
@Home's reply07 Apr 2021, 13:55
Official
Hello Gladys

We are sorry to hear about your experience with our logistics Team. We have escalated this to them and have asked that they contact you directly to assist.

Thanks 
The @homewarestore Team