Deceipt, fund retention TFG @Home

Malcolm, Sunday, 16 June 2019, bought couches from Breakwater at Waterfront, R26k swiped on my credit card, The salesman charged me twice for delivery which I had to point out after I checked the invoice and he had to refund me Nima modular units, 1 x ottoman, 1 x centre seat, 2 x left corners, 2 x right corners, Delivery promised for Monday 24th, Get calls on Monday 24th, From Timothy at Parow Despatch, no there isn’t sock of RH units, but they will find, I say fine but must be BRAND NEW as I paid for new, He assured me that will be brand new and not shop units, I say fine, 2 trucks rock up at my home on Monday afternoon with the couches, Once they leave I notice the one unit is a different shade of grey, a worn shade of grey, the fabric is smoother than the other units, and it STINKS like cigarette smoke, Further inspection I find the SWING TICKET from the store still attached to my BRAND NEW couch, I phoned Timothy to complain he can’t believe this and assured me the stuff is new, I’m not stupid don’t insult my intelligence, I phone the store I bought from and they also know nothing about this problem, they still offer me the store units at a rebate, meanwhile I’ve now effectively paid new price for second hand **** already, Long story short I cancel the entire order, Timothy arranges collection, He was to send an email to someone complaining, I haven’t heard a thing, I phone the store for my refund, Carmen and Meagan Cornelson confirm that I can come in with my card for the refund but they will confirm when I can, I had to wait until Friday 28th after a few calls to get them to action this and I could get my refund on my card, Meagan’s calculation was going to refund me less than the R26k I had paid, I had to correct her by doing my own calculation! TFG has **** to me, insulting me, supplying 2nd hand units, and still trying to convince me that the units were ALL brand new, TFG has kept R26k of mine for TWO WEEKS, I couldn’t even recover my own money when it was convenient for me, who pays the interest on my credit card? My fuel and parking tickets to get my own damn money back? TFG is dishonest in that if I didn’t check TFG would’ve refunded me LESS than what I paid originally! I have @home furniture in my home, but I feel like burning it all, I don’t expect much to come from this probably just gets filed in file 13 but this mail is going onto Hello Peter and reports will be posted on other brand-forums and social media, People need to know how disgustingly I have been treated,