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1 reviews | Active since May 2015
31 May 2015, 16:13
Cutlery spesification on packaging incorrect
Bought 58 piece Windsor canteen set from @ Home. Packaging indicates grade 18/ 10 stainless steel. Upon opening the set the stainless steel grade imprinted on cutlery only reflects grade 18/8 stainless steel. The second number in the grading of stainless steel indicates the Nickel percentage and 10% Nickel relative 8% Nickel would result in a better quality and more expensive stainless steel cutlery.<br> A false impression of the quality of the product is created.
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Replies (1)@Home's replyOfficial
31 May 2015, 22:22Hello mwssls,
Thank you for bringing this to our attention. We try our best to offer all customers a great customer experience, and apologise for any inconvenience caused.
We will send your feedback to the Area Manager and they will contact you directly.
Best
The @home team
Thank you for bringing this to our attention. We try our best to offer all customers a great customer experience, and apologise for any inconvenience caused.
We will send your feedback to the Area Manager and they will contact you directly.
Best
The @home team
@Home's reply31 May 2015, 22:22
Official
Hello mwssls,
Thank you for bringing this to our attention. We try our best to offer all customers a great customer experience, and apologise for any inconvenience caused.
We will send your feedback to the Area Manager and they will contact you directly.
Best
The @home team
Thank you for bringing this to our attention. We try our best to offer all customers a great customer experience, and apologise for any inconvenience caused.
We will send your feedback to the Area Manager and they will contact you directly.
Best
The @home team
