**** customer experience

On the 24th August 2019 i placed and paid for a coffee table and plasma unit at Mall of the South. On the 26the the distributor called me to confirm delivery and i arranged for Friday. Friday no one contacted me to arrange for delivery until i called the store to find out what time they will deliver and the whole store didn’t know whether my order will be delivered or not, at around 5 I receive and email saying I confirmed delivery for Monday which i did not do. At 7pm I receive a call from the store telling me the driver returned to the distribution warehouse with my order...On Monday i receive a call that my delivery will be there in 45 minutes but it’s just the plasma unit and the coffee table is out of stock. Today I received an email stating my order is cancelled cause i chose to cancel my order which I don’t know about.., Throughout all of this i have been receiving emails claiming that i have confirmed things which no one has spoken to me about. I have no idea if i will get my money back, no one can tell me what is happening with my order when i call the store. I really don’t know what to do anymore ☹️