SM
SAMEERA M

1 reviews | Active since May 2011

07 Dec 2015, 09:58

Couch Damaged. No response from supplier

On 27th October i contacted Suzan, Assistant Manager for Design Quarter @home and informed her about my damaged counch purchased less than 12 months prior. Several emails later i got a response saying that the quality assessor would contact me. 2 months later i am still awaiting communication. Worst service and no accountability!!!

0
Replies (1)
@Home
@Home's reply07 Dec 2015, 10:27
Official
Hello sameera18,

Hello Sameera Munzoor

Thank you for taking the time to send us this feedback.

We regret the incident and have escalated this to the Field Management Team who will contact you directly.

Kind Regards
@home Customer Care Division