closing till while i was still shopping

I really do not know how to express my dissatisfaction with the service I received on Friday 14 Dec

Friday evening I entered into @home mall of the south just before closing time, I shopped comfortably for the gifts that I was looking for, the shop then closed the doors and I proceeded to head for the till point to do my payments and to my surprise the till was closed.

A lady at the till told me the till is closed and seemed to expect that I just drop my shopping because there is nothing that could be done, only then I started to express that I would like to be assisted because the shop closed while I was already in the shop then they started coming up with alternative forms of "assisting", needless to say at first before I showed my resistance about leaving the shop, I was expected to go withdraw money to make a cash payment or drive to another mall in this case The Glen which closes later and closes later.

I refused to do this as I felt undermined by the suggestions considering that I was not at fault and it was late. I feel I have not only wasted my time in the shop whereby at the end I walked out empty handed :(, my 9year old was distraught by the fact that she had to see me having a go at the consultants who seemed to not understand that I had no time but the only time which I had spared only to be served with nothing.

I really fail to express the anger and disappointment which am still feeling with this store

I hope my complain will yield positive outcomes and that no other customer will be made to feel non-important...which is how I still feel even today

Am sure Alpha (Manager) will be in a better position to explain the scenery that unfolded in the shop and all parties who were on duty on this day.