Chasing potential customers away with bad service

<p>I app**** for a card from them to purchase a specific item for my wife for her birthday since they have it in the color she wants.</p> <p>I did the online application, and then later phoned them to conform some details. A few days later I received an sms to also send ID and bank statements which I did promptly.</p> <p>Now after not hearing anything from them for a few days, I phoned them and was told my application was declined due to them not being able to confirm my employment details for some reason. No communication was sent out to inform me even of this.</p> <p>This is really pathetic, I am now forced to buy this product at another store and not in the color I want, but at least they are also cheaper, and you are losing out on this sale and future sales, since I am really not going to jump through your hoops again. </p> <p>The economy is tough, but it seems your sales are good enough that you can chase away customers to other businesses.</p>