Bureaucracy at home!

How can @home even stay in business when they make it so hard to buy products from them. I want to buy 2 small side tables for R999 (30cm x 50cm), they only have one in store and they say they cant order an extra one for me to collect in store, the only way I can get one is if I drive all the way to their warehouse in Parrow or get this one unit delivered. Delivery fee is R450 to R580 for a R999 item?! If I want to wait for more stock to be delivered to the store they cant tell me when that will be and they cant request one???!!! This is beyond me that they actually try to make it hard to buy products. I buy for a business and hotel and have spent a lot of money in the past on my decorators card but will now purchase elsewhere and make sure others do to. Customer service like this is how @home will go bust just like Edgars and the others. Impossible to survive when they dont help customers trying to give them their hard earned cash.