Bought Furniture thats not delivered and no one cares or is interested and no one knows where the furniture is.

<p>I bought over ZAR 75 000 worth of furniture to be delivered to my house on agreed date. All furniture was in stock at time of purchase. Was to be delivered before Christmas. Its New Years eve and no furniture, Phoned the branch no one answers the phone. Phoned the customer service, can' t get through they want your ID number, why God knows, phoned the despatch apprently the furniture is lost! Emailed Customer service they simply sent a cold email, despatch will handle. I am going around in circles. News Years party moved back to my old house as we have no bed for visitors and no lounge chairs. Amazing there online service for small items is good though there store furniture service is extermely bad and unreliable, avoid there are better furniture retailers out there! For us this has been nightmare.</p>