A
Anonymous

1 reviews | Active since Jan 2020

14 May 2015, 13:41

BEWARE USING @HOME ONLINE

Decided to use @HOME online store for the first time. What a big mistake.<br> <br> Returned an item on 20 April 2015. Was told that its better to send the item back with the courier as this will take less time than taking it back via a store. Your system is a joke.<br> <br> Good luck trying to buy anything and return it if you happen to change your mind. You wait weeks on end for your money. <br> Will not spend another cent in any of the Foschini Group stores going forward. This is shocking customer service

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Replies (1)
@Home
@Home's reply14 May 2015, 14:10
Official
Hello Cindycypm,

Dear Cindy Mey

Thank you for taking the time to contact us,
This matter has been esclated onto our online team.

Apologies for the kind of service you have experienced.

Kind regards,
@home Customer care team.

Best regards,