mJ
mike J
1 reviews | Active since Apr 2015
25 Oct 2015, 15:05
Bad Service
I bought a duvet and part of the purchase included a R100 voucher. When checking out we had rung up the wrong one. When they reversed the purchase they could not re-enter the voucher.<br> <br> It seems ridiculous that you loose the voucher that was never used,<br> <br> They don't respond to my mails
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Replies (1)
@Home's replyOfficial
26 Oct 2015, 10:49Hello mikejames,
Hello Mike James
Thank you for bringing this to our attention. We aim to always provide the best possible service to our Customers and regret the incident.
This has been escalated to the Field Management Team who should be in contact with you shortly.
Regards
The @home Customer Care Division
Hello Mike James
Thank you for bringing this to our attention. We aim to always provide the best possible service to our Customers and regret the incident.
This has been escalated to the Field Management Team who should be in contact with you shortly.
Regards
The @home Customer Care Division
Best regards,
@Home's reply26 Oct 2015, 10:49
Official
Hello mikejames,
Hello Mike James
Thank you for bringing this to our attention. We aim to always provide the best possible service to our Customers and regret the incident.
This has been escalated to the Field Management Team who should be in contact with you shortly.
Regards
The @home Customer Care Division
Hello Mike James
Thank you for bringing this to our attention. We aim to always provide the best possible service to our Customers and regret the incident.
This has been escalated to the Field Management Team who should be in contact with you shortly.
Regards
The @home Customer Care Division
Best regards,