Bad experience @home Melrose Arch

So today is now 16 August (almost 5 months later) and I am still sitting with all different kinds of dinning room chairs that do not match, I have not used these chairs to ensure that they are still in the original condition when they are finally returned. The guys from Melrose Arch have tried to get me 8 of the same chairs in the colour that I purchased but it has not been possible. I have now been given the option to change the colour of my chairs, to a new one that has come out (i still prefer the original chairs that i purchased) but i agreed to have them swapped out just to have this issue resolved and move on. I was called on Monday to arrange delivery for Wednesday 16:00 and was informed that 7 chairs were going to be delivered. I advised that it was supposed to be 8 and the person said they would confirm and get back to me, this did not happen. On Wednesday i messaged the manager of Melrose Arch to confirm wether or not the delivery was still taking place and I received no response. I left work early to be home at 16:00 in case the delivery was still taking place, this did not happen but at 18:00 I was called 5 times by the driver, I informed him that i was no longer at home and it would need to be rescheduled. 3 weeks ago i spent another R 10 000 at @home melrose Arch on accessories but I do not know why I am still supporting this brand because the experience I have had this year has been nothing less than pathetic. The service and products given to your clients should match the prices that you charge!