JR
Jana R
1 reviews | Active since Nov 2015
04 Nov 2015, 12:09
Bad Attidue and Appalling service
There is nothing as shocking as wanting to give business to a company or wanting to purchase something but the employees couldn't care less. On Thursday evening 29 October 2015 I enquired about a rose gold overhang lamp which I wanted to purchase. I approached one of the employees whom despite the shop not closing was carrying the outside furniture in - Ryan Paulse indicated that they don't have it in stock and that he doesn't know when they will get in. When I requested him to order for me, he made a statement that he can't but will request someone to do it \tomorrow". I also requested that they phone me back to confirm. Needless to say"
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Replies (1)@Home's replyOfficial
04 Nov 2015, 16:37Hello J_leroux10,
Hello Jana Le Roux
Thank you for taking the time to send us this feedback.
I have escalated this to the Field Management Team who should be in contact with you shortly.
Thanks
The @home Customer Care Division
Hello Jana Le Roux
Thank you for taking the time to send us this feedback.
I have escalated this to the Field Management Team who should be in contact with you shortly.
Thanks
The @home Customer Care Division
@Home's reply04 Nov 2015, 16:37
Official
Hello J_leroux10,
Hello Jana Le Roux
Thank you for taking the time to send us this feedback.
I have escalated this to the Field Management Team who should be in contact with you shortly.
Thanks
The @home Customer Care Division
Hello Jana Le Roux
Thank you for taking the time to send us this feedback.
I have escalated this to the Field Management Team who should be in contact with you shortly.
Thanks
The @home Customer Care Division
