JR
Jana R

1 reviews | Active since Nov 2015

04 Nov 2015, 12:09

Bad Attidue and Appalling service

There is nothing as shocking as wanting to give business to a company or wanting to purchase something but the employees couldn't care less. On Thursday evening 29 October 2015 I enquired about a rose gold overhang lamp which I wanted to purchase. I approached one of the employees whom despite the shop not closing was carrying the outside furniture in - Ryan Paulse indicated that they don't have it in stock and that he doesn't know when they will get in. When I requested him to order for me, he made a statement that he can't but will request someone to do it \tomorrow". I also requested that they phone me back to confirm. Needless to say"

0
Replies (1)
@Home
@Home's reply04 Nov 2015, 16:37
Official
Hello J_leroux10,

Hello Jana Le Roux

Thank you for taking the time to send us this feedback.
I have escalated this to the Field Management Team who should be in contact with you shortly.

Thanks

The @home Customer Care Division