TH
Tracey H

1 reviews | Active since Feb 2017

25 Jul 2018, 11:57

Awful Customer Service!

I order a table and chairs, which arrived last week. The table is chipped in the corner, so I phoned the store straight away to get it replaced. I was told to email you, which I did. I have now had a response to the email, saying that I need to call the store, which again, I did - to be told to send an email?!?!?!?! Which one is it????

How is this acceptable service????

0
Replies (1)
@Home
@Home's reply25 Jul 2018, 12:11
Official

Hi Tracey Hornby,

We are so sorry to hear that you have not had good service from the store and that you received items that are damaged.

Our DC team will be in contact with you today,

Regards, @home Customer care.