1 reviews | Active since Feb 2017
@Home Wonderpark Branch
<p>My mother was given a gift for her birthday bought from @Home Kolonnade. However, she already had something similar so wanted a refund. As Wonderpark is situated closer to us we first enquired if it will be ok to return and refund the product. They said if we had the original Invoice they would be able to refund the money.</p> <p>However, when we brought the product to them with all things required they said they couldn't help us because they do not have a Cashflow. Seriously? Since when is a shop without a cashflow?</p>
Hello Zanell
Thank you for taking the time to send us this feedback. We have escalated this to the field Management Team who will make contact with you directly.We believe in giving our Customers the best possible service. Please allow us some time to investigate and come up with best possible solution to your concern.
Thanks
The@home Customer Care Division
Hello Zanell
Thank you for taking the time to send us this feedback. We have escalated this to the field Management Team who will make contact with you directly.We believe in giving our Customers the best possible service. Please allow us some time to investigate and come up with best possible solution to your concern.
Thanks
The@home Customer Care Division
We have spoken to someone at Wonderpark branch and we accept the outcome, thank you.
We have spoken to someone at Wonderpark branch and we accept the outcome, thank you.
Hello Zanell - we are happy that we could come to a suitable resolution.
Wishing you many more shopping moments with @home and have a magic weekend.
The @home Customer Care Division
Hello Zanell - we are happy that we could come to a suitable resolution.
Wishing you many more shopping moments with @home and have a magic weekend.
The @home Customer Care Division