1 reviews | Active since Sept 2014
@Home Store in Fourways gone to dogs, steer clear
I received a text about my account and went to the @ home store in fourways mall to pay . I asked to use the phone to call their head office to discuss my account and ensure all is in Order. <br> <br> A response was given by a very cheeky ,rude employee whose response was an abrupt loud \ what do you want to discuss with head office"<br> <br> In my head I'm thinking .. There is customers here you have no right to demand of me in such a rude fashion to divulge what is it that I want to discuss with head office ( some information is private and confidential) <br> She cheekily let me use the phone after which the people at head office said they was an alternative number that I had to use <br> <br> After requesting that this number be dialed she again cheekily enquired WHAT is it that I wanted to discuss"
Thank you for approaching us for assistance with this matter.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for approaching us for assistance with this matter.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
