rC
ria C

1 reviews | Active since Jul 2011

13 May 2015, 08:44

@home obviously advertise products they don't have

I went onto the @home website on Monday morning (12th May) and noticed a Nespresso Lattissima (***1) Coffee machine advertised for less 25%. I placed an order but was told on the last page of the order procedure that it was out of stock! Out of stock but it is advertised as a special between the 11th and the 15th! Does this mean they had ONE machine available at less than 25%, or not even one? I send an email to the address supp**** on the website to find out when this product would be available, but of course, didn't hear a word from them. Phoned this morning, and was told, it is out of stock. I know that, I want to know WHEN it will be in stock, and whether it will be available at less 25%, because that is what is advertised!

0
Replies (1)
@Home
@Home's reply13 May 2015, 09:16
Official
Hello Ria Cook,

Dear Ria Cook

Thank you for taking the time to contact us, We apologize for inconvenience caused. We have esclated this matter onto the TFG online team.

Kind regards,
@home Customer care