@Home North Gate Store useless and lie and make false promises to customer.

<p>A few months ago, i bought a set of Jamie oliver pots and pans from the the @home store in North Gate. The pots were on the sale counter where it stated 50% off marked price. So i bought the pots and pan. After the purchase was completed they realised they had put the wrong Jamie Oliver pots in the box. The professional non stick pot set. Which retail for R5999. The staff had incorrectly put the 50% further discount sign up as the prices were already marked down which i did not know at the time.</p> <p> </p> <p>I agreed to reverse the transaction on the absis that they would source a set of the correct pots for me at the price i paid and give me a R500 voucher. </p> <p> </p> <p>After numerous follow ups they eventually got the pots for me, but when i went to collect they refused to give me the R500 voucher. </p> <p> </p> <p>I asked the area manager to call me which she never did, and could not bother about custmer service. I then sent an email on the contact us page of the @home group to which i also never got a response. </p> <p> </p> <p>It is absolutely pathetic how @home treat customers and negate on promises just to cover their own backsides. </p> <p> </p> <p>Thus i want the Jamie Oliver Professional non stick pots that were sold to me orginally at the price they were sold to me for or i want the R500 voucher with the pots. The CPA entitled me to such and I have been more than understanding just to have senior staff totally disregard me and not even bother to find out what happened. </p> <p> </p> <p> </p> <p> </p>