SR
Sam R

1 reviews | Active since Feb 2018

24 Feb 2018, 13:43

@home no spare parts for Breville electrical appliance

Exercise caution when purchasing electrical appliances from "The Homeware Store", they do not always honour the one-year warranty. Purchased a Breville toaster about 9 months ago which failed. I was told by the Morningside branch that spare parts are not kept for this make and they will not it return for repair. That will be my last purchase from "The Homeware Store".

0
Replies (2)
@Home
@Home's reply24 Feb 2018, 14:07
Official

Good day

Thanks for your feedback! We’ll be sure to pass this on to the team so we can create a more awesome shopping experience for you. We've asked someone to contact you regarding the warranty and repair policy for Breville appliances .

Thanks,

The @home team

@Home
@Home's reply26 Feb 2018, 09:32
Official

Hello Sam

We have escalated your this issue to the @home Field Management Team who will contact you directly to assist.

The @home Customer Care Division