@Home Gives Customer No Notice and No Delivery

Dear Phillip, <br> <br> Our conversation earlier refers.<br> <br> Please see below your commitment to place the order on the day of the 7th of April. How is it that you did not notice on this day that you were missing crucial information? I have placed many orders this month for our office and it is not my job to follow up and ensure you have everything you need. I have NO record from you at all requesting information. <br> <br> We have spoken with multiple staff members at @home over the last week to confirm delivery - none of whom have mentioned anything was missing - all who promised to deliver the desks.<br> <br> My greatest concern is that I have had an office without any desks or chairs for three days, the down time has resulted in a serious cost to my teams productivity and morale. I trust @home will not prolong this cost to my business any further?<br> <br> I am incredibly disappointed at your level of service and poor attention to detail.<br> I sincerely hope you can rectify this failure on the part of @home and yourself.<br> <br> I expect delivery yesterday. Please advise urgently with your plan to rectify??<br> <br> Best,