@Home call centre put phone down on me

I app**** for an account at @home and a week after applying I received an sms to phone @home to assist in the application process. The call volumes where high so I had to wait about 8 minutes before my call got answered by David. David requested my ID number which I was about to give him when he put the phone down on me. <br> <br> Annoyed and heated I phoned again and this time was assisted by a lady and I was informed by her that I would receive a sms on the outcome of my application for the account.It was only 2 minutes after the call had ended that I received a sms to inform me that I was declined. My credit record is flawless as I was recently granted a R250 000 loan from Wetbank for a new car so I was surprised to be notified that I was declined.<br> <br> I have to say that I was annoyed and thought it was very unprofessional that a reason was not given. I will certainly not be doing any shopping in your store today or in the future.<br>