IM
Itumeleng M

1 reviews | Active since Dec 2019

18 Aug 2023, 07:04

@home Wondeboom

I bought a Haden blender at @home wonderboom,it stopped working while within a warranty,I replaced it at @home Kolonade since Wonderboom had no similar colour,the new replaced one was used once and it stopped working as well,I then went to Wondeboom to ask for a refund on Sunday 12 August 2023,I was told they do not have cash,I had to turn back home without them even asking for my contact number to call when there is cash. Yesterday I called them and that’s when a lady took my number and promised to call when there’s cash. I am worried they will never call and I’ll wait forever. @home please do better.

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Replies (2)
IM
Itumeleng M's update19 Aug 2023, 11:48
Reviewer Update
When will I be called by @home,because I have been waiting for long ?
IM
Itumeleng M's update19 Aug 2023, 16:16
Reviewer Update
@home is so unprofessional when coming to customer service,they know they sell faulty products ,but when you return them they will tell you about how the business is low and do not have cash,they will take your number, promise to call but will not.more like you have to beg them for your hard earned money,I am so ****ed with you and I will never recommend anyone to buy in your store!