@home tfg gift card

Item: @Home
Rating: 1
Author: Lerato R

Your customer service is disappointing. We lost a gift card due to ******* and we were told the gift card can’t be replaced because it is treated as cash. How can we lose our money just like that when the gift card appears that it was not used?

Helpful (0)

Replies (1)

@Home's replyOfficial

11 May 2021, 11:58

Hello Lerato. We apologise for your experience. We have escalated this to the @home Gift Cards Division and they will assist and resolve for you.

Thanks
The @home Guest Experience Team

@Home's reply11 May 2021, 11:58

Official

Hello Lerato. We apologise for your experience. We have escalated this to the @home Gift Cards Division and they will assist and resolve for you.

Thanks
The @home Guest Experience Team