ST
Stanley T
1 reviews | Active since Aug 2018
26 Jun 2021, 15:39
@Home takes forever when ordering parts for espresso machine.
Have ordered silicone water seals for the Breville Cafe Venezia,took a while,but eventually got them from @Home Kolonade Centre Montana. Have ordered a basket for the same machine,about 2months ago. Phoned the @Home branch in Kolonade Centre,they still have not recieved the basket. Is this a internal lack of communication in this company,or don't they care about their customers. The Breville Barista Express is on my shopping list,but if this is the service they offer,then I will seriously reconsider my options.
Helpful (0)
Replies (2)0
Replies (2)
@Home's replyOfficial
28 Jun 2021, 11:53Hello Stanley.
Thank you for letting us know about your experience. We have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
Thank you for letting us know about your experience. We have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
@Home's reply28 Jun 2021, 11:53
Official
Hello Stanley.
Thank you for letting us know about your experience. We have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
Thank you for letting us know about your experience. We have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
@Home's replyOfficial
05 Jul 2021, 16:23See previous reply.
@Home's reply05 Jul 2021, 16:23
Official
See previous reply.