@Home pathetic

This morning I order multiple products for my house from @Home. I confirmed the order and opted to pay via eft. When I received the confirmation email I continued with eft payment. Upon attempting to complete my eft payment the @Home website reconnected various times but the payment was completed. I however then received two emails confirming changes too my order. I immediately opted to cancel my order since not all my products was captured in my order even though I paid for all the items. I sent two emails too their online shop confirming the above.

I cannot understand how you proceed with a order when it is clear that the amount that was paid does not correspond with the products.

I then received a call from @home only to tell me there is nothing they can do.

Ridiculous!!!!!