NH
Nicoletta H
1 reviews | Active since Jun 2019
09 Jun 2019, 16:27
@home pathetic
Despite repeated emails, customer services at @home merely forward repeated requests for help to the relevant store. Despite not being aided AT ALL, there is absolutely no attempt to help resolve the issue. Unbelievable considering the pressure everyone is under to retain customers. @home has NO customer service to speak of after the initial sale.
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@Home's replyOfficial
10 Jun 2019, 12:22Hello Nicoletta
We apologise for the poor experience you have had. It has been logged on our system and I have sent your response to the Field Management Team and asked that they investigate and urgently respond to your complaint.
Thanks
The @home Customer Care Division
We apologise for the poor experience you have had. It has been logged on our system and I have sent your response to the Field Management Team and asked that they investigate and urgently respond to your complaint.
Thanks
The @home Customer Care Division
@Home's reply10 Jun 2019, 12:22
Official
Hello Nicoletta
We apologise for the poor experience you have had. It has been logged on our system and I have sent your response to the Field Management Team and asked that they investigate and urgently respond to your complaint.
Thanks
The @home Customer Care Division
We apologise for the poor experience you have had. It has been logged on our system and I have sent your response to the Field Management Team and asked that they investigate and urgently respond to your complaint.
Thanks
The @home Customer Care Division