@Home = not so at home

You would think that when you pay a considerable amount of money for furniture from @Home, that their delivery process and personnel are professional.

Unfortunately, @Home is quite the opposite.

My husband and I bought a dining room table from @Home, Fourways Mall. Delivery time was expected to be Thursday (today). Gladly, we were told that we would be phoned 30 minutes before they arrived. That sounded amazing seeing that we work (away). We would then be able to organise our day and be there when deliver is made.

This morning, my husband receives a call from our complex saying the delivery has arrived AND LEFT because no one is home (for obvious reasons). What happened to the phone call?

Eventually, my husband gets hold of your delivery people and they come back to our residence, TO THEN DROP THE TABLE ON THE GROUND.

Wow.

So, poor communication and even worse delivery for an item that took us a long time to save up for.

Even worse, we cannot get hold of anyone in delivery to ask for an explanation.

I have had better service from your competitors. First and last time, thanks.