EL
Ebrahim L

1 reviews | Active since Apr 2013

07 Jun 2019, 11:13

@Home Melrose Arche just BAD

Purchase a lounge suite from @Hoem Melrose Arche requesting delivery before 5th June 2019 as we needed it for our Eif festival, no delivery happened. YOu pay a significant fee above normal market rates for efficiency and service, very disappointed with @HOME stores. Delivery was scheduled for this morning no goods delivered.

Left me with a bad taste and will no longer support this store. Did a similar purchase at Hirsche's these guy are brilliant free delivery good pricing and delivery exceeded by expectation. A store to shop at anytime

0
Replies (1)
@Home
@Home's reply07 Jun 2019, 15:14
Official
Hello Ebrahim

  Thank you for letting us know about your experience. We would like to try and resolve this for you. We unfortunately have some technical difficulty with receiving contact details on this platform. Could you please send your cell number full name, surname, and email address to the following address with the name of store you purchased the item from. Send it to *** and they will get the Field Management Team to contact you.
Thanks
The @home Customer Care Division