WG
William G

1 reviews | Active since May 2013

16 Jul 2021, 14:06

@Home Living Space - bad service to no service at all - what a joke

After purchasing a bed mattress and base at @home living space in centurion mall, they are quick to accept payment, but no one can provide updates of delayed delivery of products purchased, it has already exceeded 3 weeks of purchase with no delivery...

I have personally visited the store and spoken to the consultant which was happy to process payment, and requested intervention from management and contact. logging a call with their online /email departemnt with little help its rather shocking how bad the service is on all departments with still no delivery.

I would not recommend anyone to purchase from @home living space. very very dissapointing and feel that my hard earn money has been ****** from me as i have no product or an update.

0
Replies (3)
@Home
@Home's reply16 Jul 2021, 16:33
Official
Hello William

Thank you for letting us know about your concern. We apologise for the experience and have escalated this to the Field Management Team.
They will look into this and the Team will contact you directly to assist / advise.

Thanks
The @homewarestore Team
WG
William G's update26 Jul 2021, 15:22
Reviewer Update
After a long and frustrating Journey, @home Livingspace delivered.
A pity that I had to complain to get some service after so many attempts.
still have a sour taste in my mouth from the experience and will think twice before I walk into a store again....
@Home
@Home's reply26 Jul 2021, 16:26
Official
Hello William
Thank you for letting us know that your complaint has been resolved.

The @homewarestore Team.