1 reviews | Active since Dec 2020
@home - Horrible customer service
I ordered a couch from @home, and the delivery was scheduled for 2 weeks after purchase. On the day of the scheduled delivery, I phoned to confirm that the coach would still be delivered. The lady told me that they received a "bad batch", and it would take another month and a half to deliver the couch.
This is definitely the worst customer experience I've ever experience.. and that coming from a first-time @home customer. There was no courtesy call to inform me that the coach wouldn't be delivered to me..and they were even hesitant to give me an alternative couch since I initially bought the couch on a day they had a promotion
If you're buying a couch, I'd recommend that you look elsewhere. Such unprofessional service doesn't deserve to be supported.
Thanks for the feedback. We appreciate you as our Customer.
Thanks
The @homewarestore Team
Thanks for the feedback. We appreciate you as our Customer.
Thanks
The @homewarestore Team
