@HOME FAILED TO REFUND ME AND SAID MANAGER SAID I MUST NOT CALL THEM TO ENQUIRE ABOUT THE REFUND COZ THEY WILL STILL NOT HAVE MY REFUND OF R1500

I bought a wall art on the 2nd of August 2021 and I paid with my cheque card (R1500) I hung the wall art when I got home and found that it doesn’t suit the project I bought it for I took it back to @Home living spaces Table bay Mall the very same day for a refund because I had to execute my project the following day and needed the refund. They failed to refund me my money saying they don’t have money they will call me when they have the amount. They further said I must not call them they will call me. I was so hurt because my project will be delayed when explained my urgent need for the refund they said “that is not their problem” but on the receipt they said they do refunds. And I don’t even have a credit card for them to refund the money into. I left my details there and it’s been 2 days they still have no contacted me at all. My project is late for submission and I am even afraid to call the store because the manager said I must not call them, they will call me when they have money.