@Home - delays and incorrect communication

I've been waiting for almost 3 weeks now for delivery of a couch I bought online.

Also received an incorrect email that said my order was cancelled due to no stock - and this after I have already made payment!!!

After calling, it was confirmed that the order is still in process, but this was more than 2 weeks ago. I have not had any feedback since then.

Really disappointed. For the price @Home asks, I would expect better services and communication.