@Home appalling online order fiasco - misrepresentation and nondelivery

I ordered an Eddy Shelf online from @Home, with a table runner on the 31 May 2020.

Received an email on the 4th June from @Home, saying that the table runner is actually out of stock, even though it indicated at the time that it was. Nonetheless, @Home refunded my R200 for the table runner, and said that everything else was still in order for the Eddy Shelve order.

On the 8th June, I received a call from @Home confirming my address and letting me know that the Eddy Shelf would be delivered today (Wednesday 10th June 2020) and the lady who called, confirmed that it would be delivered between 9-10am. I told her I'd be home and that the drivers can call if they are getting lost.

I just received a call from @Home right now, telling me that the Eddy Shelf, that I ordered is actually out of stock, and the one they wanted to deliver, didn't pass their quality test and therefore, they cannot deliver it. This is exceptionally aggravating, infuriating and frustrating. Instead of getting a call from deliverers, I get a call to say my order is being cancelled all together, and that @Home will call their refunds department to refund me for an item I ordered on the 31st May.

This is an appalling business practice, and I am very disappointed. My husband and I are frequent cash-paying customers. We don't deserve this! I don't deserve this!

I'm very disappointed in this process and would like to demand a refund immediately in order to buy my Shelf elsewhere.