Assist customers and stop gossiping and judging

Was online to look for Egyptian cotton duvet covers that were on 20% off.I could not find the correct colour,so I went to Fourways branch to get it in store.First impression of store: 2 sales staff were busy having a private conversation.I then asked where their linen was and the lady just pointed me in the direction, no smile no offer to help!,(very cold) It is a challenge to look for the correct duvet size hence the need for sales assists of which they were too busy with their private 'conference' in the middle of the store(very unprofessional image) Joy got to the counter and asked if I had an account and I said no.She then asked for my ID no. with the pretext of wanting to register me for rewards. I gave it to her but soon asked me again are you paying by cash, at this point I was now irritated by the questions and scrutiny I was undergoing n left, it was humiliating for me to stand there wanting to buy and have your staff question my ability to pay items by cash.Got a call mins later and spoke to Mvula apologising,(for what?, he was not there)the so called Manager and staff are one as far as I'm concerned.Though he served me later, am convinced it was all an act to get a sale.