BN
Beatrice N

1 reviews | Active since Mar 2015

15 Nov 2021, 12:01

Appalling customer service from @home deliveries

I bought a tv stand from them, they never bothered to call that they were on their way or something to deliver, mean while I was waiting for their call, they just dumped it outside without calling or having me sign for the goods only noticed them around 7pm. It was even supposed to be assembled which was written on the delivery note. So disappointed with their service. I struggled assembling it.

0
Replies (1)
@Home
@Home's reply18 Nov 2021, 12:45
Official
Hello Beatrice

We are sorry to hear about the experience you had with our delivery service. We will escalate this to the relevant Field Management Team and they will contact you directly to assist.

Thanks
The @homewarestore Team