1 reviews | Active since Mar 2014
<p><br />I just stopped by an @home store to return an unwanted dish that was given as a Christmas gift. The plate is brand new with the barcoded price tag from @home on the bottom as well as the@home branded signage. I was informed that gifts cannot be exchanged without a reciept. I don't understand the logic of this since it is a clearly marked at home product with a valid code on it. There is absolutely no reason why it should not be possible to exchange.I was very disappointed at this policy as I frequently buy gifts for people in the store and I was not aware that they had such a rigid and unreasonable policy on these matters.</p>
Hi Semira,
Thank you so much for bringing that to our attention. We’re attending to the matter right away.
Have our field team contact you.
Kind regards, @home team
Best regards,
Hi Semira,
Thank you so much for bringing that to our attention. We’re attending to the matter right away.
Have our field team contact you.
Kind regards, @home team
Best regards,
The issue was dealt with subsequent to my review quickly and efficiently
The issue was dealt with subsequent to my review quickly and efficiently
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