5 weeks and still waiting for spare parts

<p>I own a Brevile barista express bes 860</p> <p>I'm in Cape Town, love the machine but the after sales back up on spares is appalling at best</p> <p>I ordered a replacement silicon gasket and it's now been 5 weeks!!</p> <p>I'm on a waiting list for the parts and apparently other customers have been waiting longer!</p> <p>There is obviously a huge problem with your supply chain or the sellers or something, but I'm not the only one waiting... Do something to rectify the issue!!</p>